
Store Operations Manager
6 days ago
About Stylo Shoes:
We are a leading ladies' shoes brand and retail network in Pakistan, with a rich history dating back to 1974.
Our mission is to provide high-quality products and exceptional customer service to our valued customers.
Job Description:As a Shop Manager at Stylo Shoes, you will be responsible for driving sales growth, improving stock turnover ratios, and enhancing the overall customer experience.
Key Responsibilities:- Manage functional and administrative aspects of designated shops to ensure seamless operations and high-quality service delivery.
- Analyze market trends to develop strategies that increase sales, reduce stock holding value, and meet or exceed targets.
- Capture new business opportunities to boost the bottom line and strengthen the branch's brand image among potential customers.
- Develop and implement staff development programs to enhance skills and knowledge, particularly in areas such as customer handling and product knowledge.
- Train managers and sales staff on effective customer interaction techniques.
- Maintain comprehensive knowledge of products, company policies, and industry developments.
- Provide regular sales targets to managers and monitor progress towards achieving them.
- Design visually appealing shop displays that showcase products effectively.
- Manage inventory levels, including stock shuffling and handling any related matters.
- Evaluate staff performance and implement necessary improvements.
- Implement marketing activities within stores, such as banners, promotional materials, and visual merchandising.
- Conduct daily sales monitoring and identify areas for improvement.
- Oversee renovation, minor repairs, and maintenance of shops to maintain high standards.
- Ensure overall discipline and adherence to company policies within shops.
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