Store Operations Manager

6 days ago


Lahore, Punjab, Pakistan Stylo Shoes Full time

About Stylo Shoes:

We are a leading ladies' shoes brand and retail network in Pakistan, with a rich history dating back to 1974.

Our mission is to provide high-quality products and exceptional customer service to our valued customers.

Job Description:

As a Shop Manager at Stylo Shoes, you will be responsible for driving sales growth, improving stock turnover ratios, and enhancing the overall customer experience.

Key Responsibilities:
  • Manage functional and administrative aspects of designated shops to ensure seamless operations and high-quality service delivery.
  • Analyze market trends to develop strategies that increase sales, reduce stock holding value, and meet or exceed targets.
  • Capture new business opportunities to boost the bottom line and strengthen the branch's brand image among potential customers.
  • Develop and implement staff development programs to enhance skills and knowledge, particularly in areas such as customer handling and product knowledge.
  • Train managers and sales staff on effective customer interaction techniques.
  • Maintain comprehensive knowledge of products, company policies, and industry developments.
  • Provide regular sales targets to managers and monitor progress towards achieving them.
  • Design visually appealing shop displays that showcase products effectively.
  • Manage inventory levels, including stock shuffling and handling any related matters.
  • Evaluate staff performance and implement necessary improvements.
  • Implement marketing activities within stores, such as banners, promotional materials, and visual merchandising.
  • Conduct daily sales monitoring and identify areas for improvement.
  • Oversee renovation, minor repairs, and maintenance of shops to maintain high standards.
  • Ensure overall discipline and adherence to company policies within shops.


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