Technical Support Specialist

1 week ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
About This Role:

We are seeking a skilled individual to fill the position of Technical Support Associate. This role will provide technical assistance to clients, ensuring they achieve quality results using our Channels products.

The successful candidate will work closely with Solution Architects and Sales Teams to provide on-the-go deployment and troubleshooting support.

  • Be a product specialist for the Channels and provide in-depth technical assistance to clients.
  • Assist in deployment and troubleshooting on-the-go.
  • Gain in-depth knowledge of products from a content and delivery standpoint, and assist with pre and post Sales opportunities.
  • Bring new ideas for innovation and automation excellence into the support process and build projects that will help replicate and resolve client issues.
  • Work on creating complex SQL queries to use our data and assist clients with query tuning and performance improvements.
  • Research and gain knowledge on the rapidly evolving product offerings.
  • Assess the technical environment dynamics within client sites that may impact product performance.
  • Involve in testing/user-acceptance tests of new implementations.
  • Maintain the local infrastructure which comprises of database servers and virtual machines.
About You:
  • Bachelor's degree in Computer Science with 0-2 years of relevant experience.
  • Strong basics in all aspects of Computer Science such as Development, Database concepts, networking.
  • Solid communication skills (English verbal & written).
  • Good knowledge in .Net/C#/Java.
  • Knowledge on Web Protocols (HTTP, HTTPS, FTP, SFTP, FTPS, etc.) & features/commands.
  • Network & Security Protocols (Web Sockets, TCPIP, SSL, TLS, etc.).
  • Proxy Protocols (SOCKS4, SOCKS5, HTTP, Custom, etc.) &
  • Exposure to WINDOWS, UNIX or LINUX environments.
  • Knowledge on DBMS concepts.
  • Knowledge on cloud technologies like AWS, Snowflake, etc.,
  • Quick learner and ability to grasp new technologies.
  • Demonstrate troubleshooting, follow-through and problem-solving skills, resourcefulness, attention to detail, and strong communication skills.
  • Ability to keep pace with rapid changes in products.
  • Willing to work in any 5-day rotational shifts.
About Us:

We are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions.

We value different perspectives and promote a culture of respect and collaboration, driving innovation and powering global markets.

We strive to create a more equitable future and help our customers find new, sustainable ways of doing business.

What We Offer:
  • A collaborative and dynamic work environment.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including health and wellness initiatives.
  • Flexible working arrangements and remote work options.
  • A competitive salary and bonus structure.

  • Technical Support Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Title: Technical Support SpecialistWe are seeking a dedicated and enthusiastic individual to join our team as a Technical Support Specialist. This role is ideal for someone who is eager to learn and grow in a dynamic environment.About the Role:This position involves providing technical support to clients on networking and server-related issues.You will...

  • Technical Support Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Title: Technical Support SpecialistWe are looking for a qualified and experienced Technical Support Specialist to join our team.Salary PackageWe offer an attractive salary package for suitable candidates, with compensation ranging from 30k to 40K per year.Key ResponsibilitiesProviding technical support and troubleshooting for hardware and software...

  • Technical Support Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    About the Position:We are seeking an experienced Technical Support Specialist to join our team. This role offers opportunities to learn and grow in a fast-paced environment, working with customers to resolve technical issues.

  • Technical Support Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Technical Support SpecialistA dedicated and skilled professional is required to provide top-notch technical support for our clients. The ideal candidate will have a strong background in troubleshooting software issues, excellent communication skills, and the ability to work effectively in a remote setting.About the RoleThis position involves providing...

  • Technical Support Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Technical Support SpecialistAbout the RoleThe successful candidate will provide technical assistance to employees and customers, resolving issues related to computer systems, software, and hardware. This position requires excellent communication and interpersonal skills, as well as the ability to troubleshoot and resolve complex technical issues.Main...

  • Technical Support Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a skilled and detail-oriented Technical Support Specialist to provide top-notch support to our clients.The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to grasp new software tools and platforms quickly.Responsibilities:

  • Technical Support Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Title: Technical Support SpecialistWe are seeking a dedicated and experienced technical support specialist to manage and maintain our computer lab.Key Responsibilities:Manage and maintain the computer lab equipment ensuring all systems are up-to-date and functionalOversee student usage and assist teachers with technical issues during lessonsImplement...

  • Technical Support Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team.Main Responsibilities:Hardware Setup and Installation: Install and configure hardware and software, ensuring all equipment is properly set up.Equipment Maintenance and Repair: Regularly maintain and repair technological equipment, such as routers and peripheral...

  • Technical Support Associate

    1 week ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    IT Support Specialist RoleThe IT Helpdesk Specialist position at Zones is a critical role in our team's day-to-day operations. As an integral member, you will be responsible for assisting the Helpdesk Team in providing top-notch technical support to customers.

  • Technical Support Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Title: Technical Support SpecialistKey Responsibilities:We are seeking a dedicated and willing individual to provide onsite and desk-side support services to end users.Troubleshoot PC-related problems under the direction of senior technicians or team leaders.Key Tasks:Provide technical assistance in administrative and operational activities.Manage...