Operational Excellence Manager

Key ResponsibilitiesFull ownership of quality program: Govern the quality management of specific lines of business assigned to you.Analyze metric trends: Support our business operations by analyzing KPI trends and conduct root cause analysis.Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change...

Pursue a Career in Financial Risk ManagementWe're seeking an experienced professional to oversee the management of financial risks associated with cryptocurrency transactions.This is a critical role where you'll be responsible for identifying areas for improvement and working closely with your team and cross-functional partners to develop and implement...

Role OverviewThis position involves analyzing business systems, collaborating with development teams, and developing data-driven solutions. Key responsibilities include:ResponsibilitiesAnalyze business systems to identify opportunities for improvement.Collaborate with development teams to design solutions that meet business needs.Evaluate system capabilities...

Job DescriptionWe are seeking a highly motivated and experienced professional to lead our Customer Support team as an Associate Manager.About the Role:This is a leadership position that requires strong operational expertise, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Manage a team of high...

Job SummaryProject ManagerWe are seeking a Project Manager to lead strategic and operational initiatives. The successful candidate will have excellent negotiation and communication skills, as well as the ability to foster collaboration and growth among teams.Main Tasks:Lead initiatives to achieve strategic and operational objectives.Negotiate agreements to...

About the Role:We are seeking an experienced Operations Manager to lead a global team of Customer Experience (CX) managers and oversee frontline customer support agents.The ideal candidate will have strong leadership skills, analytical abilities, and a focus on creating a world-class experience for customers.This role requires strategic thinking,...

Job Description:We are seeking a highly skilled Technical Operations Manager to join our team. The successful candidate will be responsible for managing operational and support responsibilities for critical services that support software engineering environments globally.The ideal candidate will have experience handling operations roles to lead delivery for...

Deliveroo is transforming the food delivery industry with our technology-driven approach. We connect consumers, restaurants, shops, and riders, making access to food and products more convenient and enjoyable. Our Global Workforce Management & Planning team is key to this success, and we're seeking an experienced Workforce Planning Senior Analyst to join...

Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and...

Job OverviewCoinbase is a global leader in the digital currency space, and we're seeking an experienced professional to join our team as an Associate Manager, Customer Support. In this role, you will be responsible for managing a team of customer support agents, driving operational excellence, and ensuring exceptional customer experiences.