Senior Analyst for Operational Excellence

2 days ago


Hyderabad City Taluka, Pakistan Deliveroo Full time

Deliveroo is transforming the food delivery industry with our technology-driven approach. We connect consumers, restaurants, shops, and riders, making access to food and products more convenient and enjoyable. Our Global Workforce Management & Planning team is key to this success, and we're seeking an experienced Workforce Planning Senior Analyst to join us.

Job Description

You'll be responsible for creating and maintaining accurate forecasts, analysing data, and providing insights to drive business decisions. You'll work closely with the team to ensure strategic goals are achieved, and customer service is delivered at optimal cost.

Key Skills and Qualifications
  • 2+ years of experience in workforce management, preferably in complex multisite, multi-language, multi-supplier contact centre environments.
  • Strong analytical and problem-solving skills, with proven experience analysing, interpreting, and summarising complex data.
  • Proven experience in producing accurate intraday/interval workload forecasting models using statistical techniques.
  • Highly numerate, with significant experience using Google Sheets for data collation and analysis.


  • Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full time

    Qualcomm Technologies, Inc is seeking a highly skilled Operations Group Program Analyst Senior to join our team. As a key member of the Operations Group, you will be responsible for working closely with Program Managers in preparing and maintaining reports on ongoing projects/programs.The ideal candidate will have a strong understanding of software...


  • Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full time

    Qualcomm Technologies, Inc is seeking a highly skilled Senior Power Management Analyst to join our team. As a key member of the Operations Group, you will be responsible for working closely with Program Managers in preparing and maintaining reports on ongoing projects/programs.The ideal candidate will have excellent oral and written communication skills, as...


  • Hyderabad City Taluka, Pakistan beBee Careers Full time

    Job Summary:We are seeking a Senior Tax Analyst to support our tax operations in Singapore and cover broader SEA/APAC compliance and audit matters. This role requires strong technical expertise in taxation, excellent communication skills, and the ability to work independently.About the Role:This position involves:Supporting tax operations in Singapore and...

  • HR Systems Analyst

    2 weeks ago


    Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    DigitalOcean is a pioneer in cloud computing, committed to simplifying technology for developers worldwide. As a Senior People Operations Analyst, you'll join our high-performance team and contribute to delivering exceptional service to employees and managers. Your responsibilities will include developing and implementing HR processes, ensuring compliance...


  • Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full time

    Company: Qualcomm India Private LimitedJob Area: Operations Group, Operations Group > Program AnalystGeneral Summary:Job Overview:Power, Perf and Thermal SW Program Analyst Senior, closely work with PMs in Qualcomm in preparing and maintaining reports on the ongoing projects/programs. Should be using extensively tools to prepare the reports and...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    DigitalOcean is seeking a dedicated and customer-oriented Senior People Operations Analyst to join our People team. This role is crucial in delivering exceptional service to employees and managers, managing People processes effectively, and ensuring compliance with organizational policies. The ideal candidate will have strong problem-solving skills and a...


  • Hyderabad City Taluka, Pakistan Dupont Full time

    Job Role: Business Operations Analyst - Finance TeamJob Brief:This position involves managing daily financial activities and ensuring smooth operations.Key Tasks:Understand EBS procedures and coordinate with IT in case of failure.Develop knowledge repositories and process documentations.Monitoring intercompany loans and in-house bank transactions and...


  • Hyderabad City Taluka, Pakistan DigitalOcean LLC Full time

    DigitalOcean is committed to simplifying cloud computing and making it accessible to developers worldwide. As a Senior People Operations Analyst, you'll be part of a cutting-edge team that's shaping the future of technology. Your primary focus will be on delivering exceptional service to employees and managers, ensuring seamless HR operations.


  • Hyderabad City Taluka, Pakistan HSBC Full time

    Our VisionAt HSBC, we aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.Our Global Payments Solutions (GPS) Operations team plays a crucial role in achieving this vision by providing essential operational and technical support to our global...


  • Hyderabad City Taluka, Pakistan Deliveroo Full time

    The teamThe central Customer Care management team is expanding rapidly and the Global Workforce Management & Planning team needs to mirror this growth in order to provide outstanding support to our Customer Care teams. We currently cover thirteen markets across Europe, the Middle East, and South-East Asia.Key to this expansion is an immediate need for a...


  • Hyderabad City Taluka, Pakistan Warner Bros. Discovery, Inc. Full time

    Warner Bros. Discovery is a global leader in the entertainment industry, and we are committed to delivering exceptional results through the effective management of our operations. As an Operations Excellence Specialist, you will play a critical role in achieving this goal by implementing process improvements, streamlining workflows, and ensuring operational...

  • Financial Analyst

    2 weeks ago


    Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full time

    Financial Analysis RoleAs a Financial Analyst - US Operations, you will play a key role in supporting end-to-end payroll activities, including payroll analysis and review, payroll reporting, and year-end activities.Key ResponsibilitiesAnalyze and review payroll data to ensure accuracy and completeness.Prepare and present payroll reports to...


  • Hyderabad City Taluka, Pakistan Coinbase Full time

    **Key Responsibilities**Hire and lead a global team of customer experience managers and oversee more than 150 frontline customer support agents.Develop and execute a strategic three-year plan for consumer operations growth and scale.Lead complex projects and operational process improvement initiatives using Kaizen and Lean Six Sigma methodologies.About Our...

  • Business Analyst

    3 weeks ago


    Hyderabad City Taluka, Pakistan Sithafal Technologies Full time

    Apply NowDescriptionJob Category: Business & MarketingPosition: Business AnalystSchedule: Full TimeJob Type: HybridWork Location: Tirupati, Hyderabad, Bangalore.Registration No: STFL-4160508Job ResponsibilitiesReview, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel...

  • Senior Tax Analyst

    1 day ago


    Hyderabad City Taluka, Pakistan Qualcomm Technologies, Inc Full time

    Company: Qualcomm India Private LimitedJob Area: Finance & Accounting Group, Finance & Accounting Group > TaxGeneral Summary:Position: Senior Tax Analyst based in Hyderabad, India, replacing Javier (Singapore). Support Singapore tax operations while also covering broader SEA/APAC compliance and audit matters.Qualifications: Minimum 8 years of total working...

  • Business Analyst

    4 weeks ago


    Hyderabad City Taluka, Pakistan HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...


  • Hyderabad City Taluka, Pakistan Warner Bros. Discovery, Inc. Full time

    At Warner Bros. Discovery, we are committed to attracting and retaining the best talent in the industry.We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.This role offers a unique opportunity to join our team of dedicated professionals who share your passion for data governance and...


  • Hyderabad City Taluka, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a highly skilled Data Analyst to join our team. The ideal candidate will have strong proficiency in utilizing the MS Office Suite, including VB Scripting, MS Excel, VBA, and MS Access, for streamlined reporting and process automation.The successful candidate will be responsible for developing Power BI reports and dashboards,...

  • Business Analyst

    4 weeks ago


    Hyderabad City Taluka, Pakistan HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

  • Senior Data Analyst

    2 weeks ago


    Hyderabad City Taluka, Pakistan HSBC Full time

    At HSBC, we're constantly looking for ways to innovate and improve our services. To help us achieve this goal, we're seeking an experienced professional to join our team as a Data Analyst. In this role, you will be responsible for managing and administrating various Sites on Tableau Server.The ideal candidate will have a strong background in data analysis...