Quality Assurance Manager

15 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

Job Description

  • This is a Mid-Senior level position in the Operations department.
  • We are seeking a highly skilled Quality Assurance Manager to join our team.

About the Role

  • The successful candidate will ensure quality assurance, training, and program integrity across operations.
  • They will develop and implement quality standards, methodologies, and procedures.

Key Responsibilities

  • Ensure compliance with quality standards across operations.
  • Develop and implement quality standards, methodologies, and procedures.
  • Monitor project results to determine compliance with quality standards.
  • Work with operations managers to develop, implement, and monitor compliance with program improvement or corrective action plans.
  • Develop and execute all training related plans, processes, and procedures.
  • Maintain up-to-date training materials.
  • Integrate business process and technology training.
  • Maintain exceptional SLA and KPI performance.
  • Stay abreast of industry and governmental trends to proactively identify impacts to business processes.
  • Evaluate agent performance and provide coaching opportunities.
  • Analyze reports and data to recommend changes for improved performance.

Requirements

  • Bachelor's degree or related field with five years' experience in operations management and compliance.
  • Quality, project management, or auditing certification preferred.
  • Experience in systems and operations implementation, as well as managing quality assurance activities for major programs or projects.
  • Excellent communication, organizational, and leadership skills.
  • Proficiency with new technology, software applications, and phone systems.
  • Strong relationship-building and collaboration skills in a highly matrixed environment.


  • Karachi, Sindh, Pakistan Innovators Managment Consultants Full time

    Job DescriptionWe are seeking a highly skilled Quality Assurance Manager to join our team at Innovators Management Consultants. The ideal candidate will have a strong understanding of quality assurance principles and be able to design and implement effective quality assurance programs.Key ResponsibilitiesDevelop and implement quality assurance policies and...


  • Karachi, Sindh, Pakistan Rehmpack (Pvt.) Ltd Full time

    Manager Quality Assurance Rehmpack (Pvt.) Ltd, Pakistan B.Sc. or M.Sc. in Chemistry plus MBA will be preferred. To develop, implement and manage the Quality Assurance Department. To monitor all activities related to quality assurance and customer complaints. Job Specification Must be well versed with ISO and System Management. Good managerial skills....


  • Karachi, Sindh, Pakistan K-Electric Full time

    Quality Assurance RoleThe Quality Assurance Manager will be responsible for monitoring and improving the quality of service delivered by our call center agents. The ideal candidate will have excellent analytical and problem-solving skills, as well as a strong understanding of quality assurance processes.Key Responsibilities:Develop and implement quality...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a Senior QA Manager to lead our quality assurance efforts and ensure the delivery of high-quality software products.The ideal candidate will have a strong background in software testing and quality assurance, with experience in managing teams and leading projects. They will be responsible for defining and implementing the...


  • Karachi, Sindh, Pakistan Rehmpack (Pvt.) Ltd Full time

    Job OverviewWe are seeking a highly skilled Quality Assurance Manager to join our team at Rehmpack (Pvt.) Ltd.The successful candidate will be responsible for developing and implementing quality assurance strategies, monitoring customer complaints, and ensuring compliance with ISO standards.


  • Karachi, Sindh, Pakistan Dawlance Full time

    ResponsibilitiesThe Production Quality Assurance Manager will be responsible for ensuring that all manufacturing processes meet or exceed quality and environmental standards. Key responsibilities include developing and implementing quality assurance programs, conducting regular audits to identify areas for improvement, and providing training to employees on...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a Quality Assurance Manager to join our team. As a key member of our organization, you will be responsible for ensuring the quality of our products and services.ResponsibilitiesMonitor and inspect products and processes to meet established quality standards.Create measurements to track improvement in products and adherence to...


  • Karachi, Sindh, Pakistan Opal Laboratories (Pvt) Ltd Full time

    Manager Quality Assurance Opal Laboratories (Pvt) Ltd, Pakistan Functional Responsibilities:To run the department technically smoothly administratively and according to Good Manufacturing Practice rule and CGMP.To check and control the in-process through inspection of Quality Assurance.Standard operating procedure compliance for production and warehouse....


  • Karachi, Sindh, Pakistan Opal Laboratories (Pvt) Ltd Full time

    Job Title:Quality Assurance ManagerCompany Overview:Opal Laboratories (Pvt) Ltd is a leading pharmaceutical company committed to delivering high-quality products.Job Description:Key Responsibilities:To ensure the smooth operation of the quality assurance department in accordance with Good Manufacturing Practice (GMP) rules and regulations.To conduct regular...


  • Karachi, Sindh, Pakistan Creative Chaos Full time

    Job OverviewCreative Chaos is seeking a skilled Senior QA Engineer to join our team. As a key member of our quality assurance team, you will be responsible for planning, organizing, and implementing day-to-day testing activities.Key ResponsibilitiesTesting and Quality Assurance: Plan, organize, and implement day-to-day testing activities, working closely...