
Remote Customer Support Specialist
4 days ago
We are seeking an experienced professional to provide exceptional support and assist clients with their inquiries.
This is a remote position requiring candidates to be available during the scheduled evening shift and committed to working during assigned hours.
Key Responsibilities:- Handle inbound and outbound calls related to client inquiries.
- Provide accurate information and support to clients.
- Document customer interactions in CRM systems.
- Collaborate with team members to resolve issues efficiently.
- Maintain high levels of customer satisfaction.
- Minimum 1 year of experience in a customer service or call center role.
- Strong communication and interpersonal skills; good spoken English required.
- Bachelor's degree in a relevant field or equivalent work experience.
- Basic knowledge of accounting principles is a plus.
- Proficient in MS Office (Excel) and CRM software.
- Opportunity to work in a dynamic and growing organization.
- Professional development and training opportunities.
- Competitive compensation package.
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