Business Development and Support Lead
18 hours ago
People (Professional Employers Pvt Ltd) is seeking a highly motivated and experienced Sales and Support Team Lead to join our team.
The successful candidate will lead the Sales Support team, ensuring smooth operations and high customer satisfaction. Key responsibilities include collaborating with clients for effective customer handling and resolution, coordinating seamless service delivery and issue resolution, and managing partnerships and support services when needed.
Main ResponsibilitiesSales Department Collaboration:
- Contribute to lead generation strategies and sales tactics.
- Collaborate with clients for effective customer handling and resolution.
Operations Team Coordination:
- Coordinate seamless service delivery and issue resolution.
Vendors/Partners Management:
- Manage partnerships and support services when needed.
A Bachelor of Business Administration (BBA) or Master of Business Administration (MBA) in Marketing or Sales is required.
Essential Experience- Minimum 3-5 years of professional experience.
- At least 2 years in sales or customer support team leadership roles.
- Experience in international markets or business process outsourcing (BPO) industries.
- Fluent English communication skills (written and spoken).
- Able to meet sales targets.
- Proficient in CRM tools and sales software applications.
- Ability to work flexible hours or shifts as required.
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