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ITC Dynamics CRM Senior Consultant
5 days ago
At ITC WORLDWIDE, we're pushing the boundaries of what's possible with technology.
We help clients reimagine how profits are made, relationships created and managed, and work gets done. Our team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life.
The Role
You will work with our clients to identify prospects, cultivate, sell and deliver field service transformation projects. As a thought leader, you'll help build collateral and content to differentiate Deloitte in the marketplace.
Your Responsibilities
- Cultivate and develop new business opportunities through strategic relationships and partnerships.
- Work closely with clients to understand their needs and provide solutions that meet their requirements.
- Develop and maintain strong relationships with key stakeholders, including decision-makers and influencers.
Qualifications and Requirements
To be successful in this role, you will need:
- 10+ years of experience in consulting or industry roles, with 6+ years of relevant consulting in CRM technologies and Microsoft Dynamics 365 Customer Engagement/CRM.
- Deep functional understanding of sales and service including Microsoft Dynamics 365 Sales and Customer Service enabling processes.
- Strong project management experience.
- Ability to travel 50% on average based on work, clients, and industries served.
- Bachelors degree.
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