
Claims Resolution Expert
11 hours ago
Job Requirements:
We are seeking a skilled Claims Resolution Expert to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our clients.
Key Responsibilities:
- Provide claims resolution support to customers via phone call, ensuring that their issues are resolved promptly and efficiently.
- Maintain a high level of professionalism when interacting with customers, even in difficult situations.
- Stay up to date with new technologies and products to ensure that we can provide accurate and efficient resolutions.
- Work closely with other teams to ensure that customer issues are resolved quickly and effectively.
- Develop and maintain knowledge of company products and services to provide accurate information to customers.
Requirements:
- O Levels/Matric or above
- American or neutral accent
- Proficiency with MS Office (Particularly MS Excel and MS Word)
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Claims Resolution Professional
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