Customer Accounts Resolution Expert

1 day ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
About the Job Description

This job description outlines the key responsibilities and requirements of the Credit and Collections Representative role.

The primary responsibility of this role is to follow-up with clients rigorously over calls and emails for payments of overdue invoices.

Key Responsibilities

  • Follow up with clients to collect overdue invoices
  • Enforce policies and procedures related to payment, cancellation, and suspension/termination of customer services
  • Resolve customer disputes and own these through to resolution
  • Maintain accurate records and report on customer status

Benefits

This role offers a competitive salary package, including health insurance, flexible downtime, and opportunities for continuous learning and professional development.



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