
Customer Accounts Resolution Expert
1 day ago
This job description outlines the key responsibilities and requirements of the Credit and Collections Representative role.
The primary responsibility of this role is to follow-up with clients rigorously over calls and emails for payments of overdue invoices.
Key Responsibilities
- Follow up with clients to collect overdue invoices
- Enforce policies and procedures related to payment, cancellation, and suspension/termination of customer services
- Resolve customer disputes and own these through to resolution
- Maintain accurate records and report on customer status
Benefits
This role offers a competitive salary package, including health insurance, flexible downtime, and opportunities for continuous learning and professional development.
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Interaction Resolution Expert
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeRole SummaryWe are looking for an Interaction Resolution Expert to join our team. In this role, you will be responsible for resolving customer complaints and concerns in a timely and professional manner. Key responsibilities include responding to customer inquiries, providing accurate information, and collaborating with internal teams to resolve complex...
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Claims Resolution Expert
5 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Requirements:We are seeking a skilled Claims Resolution Expert to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our clients.Key Responsibilities:Provide claims resolution support to customers via phone call, ensuring that their issues are resolved promptly and efficiently.Maintain...
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Accounting Professional
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Islamabad, Islamabad, Pakistan Consulting Expert Full timeCONSULTING EXPERT is a leading accounting and advisory firm. We provide VAT, audit, accounting, and advisory solutions that support businesses across every major industry sector.Role OverviewWe are seeking an enthusiastic, professional, and reliable young talent to join our finance team in the senior accountant role. As a senior accountant, you will be...
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Senior Accountant
4 weeks ago
Islamabad, Islamabad, Pakistan Consulting Expert Full timeCONSULTING EXPERT is a leading accounting and advisory firm based in NETHERLANDS. We provide VAT, audit, accounting, and advisory solutions that support businesses. We offer a full complement of professional services across every major industry sector, serving a broad range of clients, including large companies, emerging businesses, and owner-managed...
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Claims Resolution Professional
5 days ago
Islamabad, Islamabad, Pakistan ibex Full timeThe Claims Resolution Professional at ibex plays a crucial role in providing solutions to technical problems and claim resolutions for customers. This role requires strong communication skills, an IT background, and experience working with international customers.Key Responsibilities:Diagnose technical issues and guide customers through the claim filing...
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Customer Experience Expert
5 days ago
Islamabad, Islamabad, Pakistan ibex Full timeWe are seeking a Customer Experience Expert to join our team at ibex. The ideal candidate will possess excellent communication skills, an IT background, and experience working with international customers.Key Responsibilities:Provide assistance to customers with claim filing processesMaintain high levels of customer satisfactionDeliver resolutions to...
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Account Operations Expert
2 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeKey ResponsibilitiesThe Customer Experience Champion will be responsible for owning and managing the client operational relationship, providing consistent engagement with key operational contacts at the client, and understanding the client's needs and Zones' operational offerings.You will utilize CAM Dashboard daily, as well as other reporting elements, to...
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Debt Resolution Manager
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Description: Debt Resolution ManagerAbout the RoleA Debt Resolution Manager plays a pivotal role in resolving outstanding debts by developing and implementing strategic plans. This includes engaging with debtors, negotiating payment terms, and ensuring timely resolution of customer complaints.This position requires strong organizational skills, enabling...
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Customer Experience Expert
2 weeks ago
Islamabad, Islamabad, Pakistan ibex Full time**Job Summary**We are seeking a talented Customer Experience Expert to join our team at ibex. As a key member of our Operations department, you will play a vital role in delivering exceptional customer service and support.Key Responsibilities:Provide professional responses to customer inquiries, resolving issues efficiently and effectively.Record and track...
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Ecommcerce expert and Manager Customer support
2 weeks ago
Islamabad, Islamabad, Pakistan iGate Full timeWe are looking for a highly skilled eCommerce Expert with extensive experience in managing various eCommerce platforms, focusing on compliance and account health. The ideal candidate will have a strong background in customer support management, reporting, and a solid understanding of appeals and VAT processes.ResponsibilitieseCommerce Platform Account Health...
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Dispute Resolution Manager
3 days ago
Islamabad, Islamabad, Pakistan Translation Empire PK Full timeJob DescriptionThe Complaints Officer is responsible for handling customer complaints in a professional and efficient manner. This includes investigating complaints, documenting evidence, and communicating outcomes to customers.Key Responsibilities:Receive and document all customer complaints, ensuring accurate and thorough records are maintained.Conduct...
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Accounting Expert
7 days ago
Islamabad, Islamabad, Pakistan RETAILO TECHNOLOGIES Full timeAbout the RoleThis is an exciting opportunity for a talented Accounting Expert to take on a leadership position within our finance team. As a key member of our organization, you will be responsible for providing day-to-day leadership and support to the team members.Responsibilities include reviewing Accounts Payable, Accounts Receivable reconciliations,...
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International Customer Service Expert
2 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a highly skilled International Customer Service Expert to join our team. As a key member of our operations department, you will be responsible for delivering exceptional customer service to our clients' customers.The ideal candidate will have a strong understanding of international customer service principles and practices, as well as...
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Customer Service Specialist
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob OverviewCredit and Collections are responsible for the collection of all accounts receivable, following established business procedures and policies that protect revenue while providing excellent customer service. This role ensures delinquent accounts are resolved to improve overall accounts receivable delinquency rates, reducing bad debt and enhancing...
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Complaint Resolution Specialist
7 days ago
Islamabad, Islamabad, Pakistan Translation Empire Full timeJob Description:We are looking for a skilled Quality Assurance and Complaints Handler to join our team at Translation Empire.About the Role:Investigate and resolve customer complaints in a fair and objective manner.Liaise with internal staff and external partners to gather information and evidence.Develop and implement effective complaint resolution...
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Customer Support Expert and Ecommerce Lead
2 weeks ago
Islamabad, Islamabad, Pakistan iGate Full timeiGate is looking for a skilled Customer Support Expert and Ecommerce Lead to oversee our customer support process and manage our ecommerce platforms. The ideal candidate will have a strong background in customer support management and experience in managing ecommerce platforms.Responsibilities:Refine our customer support process to ensure timely and...
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Accounting and Bookkeeping Expert
3 days ago
Islamabad, Islamabad, Pakistan VASL Full timeVASL is seeking an experienced Accounting and Bookkeeping Expert to manage the financial activities of multiple US clients. The ideal candidate will oversee accounts receivable and payable, conduct reconciliations, process payroll, generate financial reports, and perform full charge bookkeeping duties.Responsibilities and QualificationsBachelor's degree in...
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Customer Success Representative
3 weeks ago
Islamabad, Islamabad, Pakistan ATSG Full timeAbout the job Customer Success RepresentativeEssential Job Functions:Customer Support and Service Request ManagementServe as the primary point of contact for Select-level accounts, handling inbound customer requests for services, escalations, and general inquiries.Coordinate with technical support and engineering teams to address issues and escalate complex...
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Customer Service Specialist
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAs a Customer Service Specialist, you will be responsible for managing large amounts of incoming phone calls and identifying and assessing customers' needs to achieve satisfaction.You will build sustainable relationships and trust with customer accounts through open and interactive communication, providing accurate and complete information by using the right...
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Customer Service Representative
1 day ago
Islamabad, Islamabad, Pakistan Dtelex Telecommunication Full timeCustomer Service Representative Dtelex Telecommunication, Pakistan Manage large amounts of incoming phone callsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right...