Customer Support Representative

4 weeks ago


Karachi, Sindh, Pakistan Haze Fulfillment Full time
Job Description:

Job Title: Customer Support Agent

Salary: PKR 25,000 – 35,000 per month

Working Hours: 9:00 AM – 5:00 PM

Job Description:
We are looking for a proactive and reliable Customer Support Agent to join our team. You will be responsible for responding to customer inquiries and messages across various platforms including WhatsApp, Email, Facebook, and Instagram.

Key Responsibilities:

Respond to customer messages in a timely and professional manner
Resolve customer queries and complaints with patience and efficiency
Maintain records of customer interactions
Coordinate with internal teams to ensure customer satisfaction

Requirements:

Good communication skills (written and spoken) in English and Urdu

Experience with WhatsApp, Email, Facebook, and Instagram handling

Basic computer skills

Prior experience in customer support is a plus

Perks:

Friendly work environment

Growth opportunities within the company

Job Specification:

The candidate needs strong communication skills in English and Urdu, basic computer proficiency, and the ability to handle customer inquiries calmly and efficiently across WhatsApp, email, Facebook, and Instagram.

Job Rewards and Benefits: Communication,Leaves
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