Technical Avaya Specialist

7 days ago


Lahore, Punjab, Pakistan Avira Technologies Full time

We are seeking a highly skilled Technical Avaya Specialist to join our team. As an expert in Avaya Aura, you will play a crucial role in delivering high-quality solutions to our clients.

About the Role

This is a challenging opportunity for a motivated and experienced professional to work on international projects. Key responsibilities include:

  • Hands-on experience with Avaya Aura Enterprise Contact Center, Avaya Proprietary recorder, and IP Office.
  • Experience with IP Office including IPOCC & ACCS.
  • Sound knowledge of Avaya Aura Enterprises.
  • Experience with Communications Manager (CM) R6.3 & Above.
  • Maintain ongoing Avaya SLA's.
  • Manage customer POC and team.

We prioritize quality customer service, so excellent communication skills and a strong ability to work effectively with colleagues are essential.



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