
Global Client Development Director
4 days ago
The Director of Account Management will lead the development and execution of effective global account management strategies that promote consistency and operational excellence.
Responsibilities
- Align client engagement teams' efforts with the company's global objectives.
- Drive thought leadership and innovation, fostering a culture of excellence in client management practices.
- Utilize innovative capabilities and standardized processes to deliver exceptional customer experiences.
Operational Efficiency
- Establish transparent reporting systems to track and communicate progress on key metrics.
- Regularly report outcomes and improvement areas to senior leadership.
- Identify and mitigate risks to protect client relationships.
Skills and Qualifications
- Exceptional communication, interpersonal, and negotiation skills.
- Strong analytical and problem-solving capabilities.
- Proficiency in English (native level), with knowledge of additional languages as a bonus.
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