Java Technical Support Specialist

5 days ago

Lahore, Punjab, Pakistan beBeeTechnical Full time $140,000 - $160,000
About this role

We are seeking an experienced technical expert to manage, troubleshoot and resolve complex issues in our Java-based applications and services.

Responsibilities
  • Lead incident response efforts and implement robust root cause analysis methodologies.
  • Troubleshoot and resolve the most complex issues in Java applications and services.
  • Develop and implement comprehensive root cause analysis (RCA) frameworks and procedures.
  • Create detailed technical documentation and knowledge base articles for team reference.
  • Design and optimize RESTful API integrations to improve system stability.
  • Mentor junior engineers and provide technical guidance to development teams.

The ideal candidate will have 4+ years of experience in Java development and troubleshooting, as well as experience with event-driven architectures in production environments. Additionally, they should have advanced expertise in incident response, management, and root cause analysis methodologies, and extensive hands-on experience with RESTful APIs design and implementation.

Requirements
  • 4+ years of experience in Java development and troubleshooting.
  • Proven experience with event-driven architectures in production environments.
  • Advanced expertise in incident response, management and root cause analysis methodologies.
  • Extensive hands-on experience with RESTful APIs design and implementation.
Nice to have
  • Experience with GraphQL implementation and troubleshooting.
  • Expertise in WebSocket protocols and real-time applications.
  • Proficiency in Go programming language.
  • Knowledge of C++ development in enterprise environments.

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