Dedicated Java Technical Support Specialist
4 days ago
This job posting is for a skilled Java Technical Support Engineer
We are seeking a candidate with experience in Java development and troubleshooting. The ideal candidate should be proficient in resolving technical issues, documenting solutions, and collaborating with cross-functional teams.
Responsibilities:
- Provide technical support during regular business hours.
- Monitor system performance and respond to alerts in real-time.
- Troubleshoot and resolve Java application issues efficiently.
- Document incidents and solutions for knowledge sharing among teams.
- Collaborate with development teams on improvements and process enhancements.
Requirements:
- Minimum 2 years of experience in Java development and troubleshooting.
- Familiarity with incident response processes and procedures.
- Strong problem-solving and analytical thinking skills.
- Excellent communication abilities with a focus on clarity and concision.
- Advanced level of English proficiency.
Benefits:
- 100% remote work arrangement (from anywhere).
- Competitive compensation package in USD or local currency.
- Hardware and software setup provided for home work environment.
- Flexible working hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from global talent.
- Supportive work environment with mentorship, promotions, skill development, and diverse growth opportunities.
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