Hospitality Manager

7 days ago


Lahore, Punjab, Pakistan People Full time

About the job Hospitality Manager - Our Hotel

Job Description:

The Hospitality Manager will be responsible for managing all aspects of our hotel's operations, ensuring exceptional guest experiences and seamless execution of daily tasks. This leadership role requires a strategic thinker with a passion for hospitality and a proven track record in hotel management.

Duties:

  • Revenue Growth: Develop and implement effective pricing strategies, yield management, and promotional activities to maximize revenue.
  • Market Intelligence: Monitor market trends and competitor pricing to stay ahead of the competition.
  • Departmental Oversight: Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Operational Efficiency: Ensure efficient and smooth running of all hotel departments by developing and implementing operational policies and procedures.
  • Financial Management: Monitor and analyze hotel performance against key performance indicators (KPIs) to control costs and maximize profitability.
  • Guest Relations: Ensure high level of guest satisfaction and loyalty by responding to guest complaints and resolving issues promptly and effectively.
  • Reporting and Relations: Prepare financial reports and present to management while building and maintaining relationships with local businesses and community organizations.
  • Facility Maintenance: Conduct regular inspections of hotel facilities and services to ensure safety and security of guests and employees.

Essential Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field; Master's degree preferred.
  • 15+ Years of Experience
  • Strong financial acumen and experience with budgeting, forecasting, and financial analysis.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and systems.
  • In-depth knowledge of industry trends and best practices.


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