
Guest Relation Manager
3 days ago
- Proven working experience as guest relations manager
- Working experience in hospitality
- Adequate knowledge of personalised services principles and processes
- Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques
- Familiarity with industry's latest trends
- Hands on experience with guest relationship management software
- Proficiency in English, multilingualism will be considered an asset
- Guest service orientation and drive
- Excellent problem resolution skills along with outstanding communication and active listening skills
- Ability to work flexible hours
- Highly responsible and reliable with a professional presentation
- BS degree in hospitality management, business administration or related field
- Ensure and provide flawless, upscale, professional and high class guest service experiences
- Analyze customer feedback and provide strategic direction to continuously improve overall rating
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests' requirements and inquiries
- Actively listen and resolve guests' complaints
- Oversee and coordinate all arrivals and departures of special guests (VIPs, SAs etc)
- Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery
- Promote all amenities, conveniences and programs offered
- Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to
- Appraise team's performance and produce reports
- Examine activities logbook, assign tasks appropriately and implement control schedule daily
-
Guest Services Representative
2 days ago
Lahore, Punjab, Pakistan beBeeGuest Full time $1,300 - $15,600We are seeking a highly skilled and customer-focused Guest Services Representative to join our team in Lahore, Pakistan. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests and ensuring their needs are met during their stay.Key Responsibilities:Greet guests upon arrival and assist with check-in...
-
Influencer Relations Manager
2 weeks ago
Lahore, Punjab, Pakistan Pixelette Technologies Full timeInfluencer Relations Manager / PR ManagerPixelette Technologies is on the lookout for an Influencer Relations Manager / PR Manager with an impressive knack for networking and media relations. This pivotal role involves curating and managing relationships with key influencers and overseeing our press release strategies. The successful candidate will have a...
-
Restaurant Manager
3 weeks ago
Lahore, Punjab, Pakistan Bundu Khan Full timeResponsibilitiesSupervise day-to-day activities and manage all aspects of the food and beverage guest experienceManage and assist in recruitment and training of staff to provide 5 star standards of serviceManage and resolve day to day operational issuesCreate innovative programs and promotions that drive revenue through increased guest patronageAid in all...
-
Public Relations Manager
5 days ago
Lahore, Punjab, Pakistan beBeePublicRelations Full time $80,000 - $100,000Public Relations Manager PositionWe are seeking a skilled and experienced Public Relations Manager to lead our public relations efforts. This role involves managing media relations, executing PR campaigns, and enhancing brand visibility across key markets.Main Responsibilities:Establish and maintain strong relationships with media outlets, journalists, and...
-
Customer Relation Manager
2 weeks ago
Lahore, Punjab, Pakistan Ultimate Build Mart Full timeCustomer Relation Manager Ultimate Build Mart, Pakistan To establish customer relations, mainly with architects and designers, fix meetings, give presentations of products, and follow up.To follow strategy and innovate new ones.Job SpecificationCareer-oriented, preferably having experience in the architects industry, knowledge of modern designer building...
-
Public Relation Manager
4 weeks ago
Lahore, Punjab, Pakistan Innovative Productions Full timePublic Relation Manager Innovative Productions, Pakistan Required Female Public Relations Manager. Responsible for promoting our products in different universities of Lahore. Ability to travel within Lahore. Making strategies and also have the responsibility to execute those strategies in terms of event organizing and its execution. A good package and...
-
Concierge
2 days ago
Lahore, Punjab, Pakistan Abroad Work Full timeSeasonal Concierge in Lahore, PakistanWe are hiring a Seasonal Concierge to join our team in Lahore, Pakistan. As a Concierge, you will be responsible for providing exceptional customer service to our guests and ensuring their needs are met during their stay.Key Responsibilities:- Greet guests upon arrival and assist with check-in process- Provide...
-
Public Relations Manager
2 days ago
Lahore, Punjab, Pakistan SidePole Online Technologies Full timePublic Relations Manager SidePole Online Technologies, Pakistan We are looking for self-motivated, energetic individuals who will be tasked with fielding media questions, pitching stories to the media, preparing media kits, and organizing press conferences.In addition to writing press releases and speeches for organizational leaders, the role involves...
-
Front Desk Executive
4 weeks ago
Lahore, Punjab, Pakistan Grand Ittehad Hotel Full timeWelcome guests in a warm and friendly manner.Ascertains their lodging, purchasing needs.Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.Knows all essential aspects of our resort or hotel operations.Registers guests and manages the rooming chart.Collects payments by accepting cash,...
-
Customer Relations
2 weeks ago
Lahore, Punjab, Pakistan Fashionista Full timeCustomer Relations & Social Media VideosBachelor's degree in Business Administration, Marketing, or related fieldFashionista is seeking a passionate and dedicated Worker for Customer Relations to join our team in Lahore. As a Customer Relations worker, you will be responsible for maintaining excellent relationships with our clients and ensuring their...