Customer Service Team Manager

11 hours ago


Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full time
Job Overview

Servaid Pharmacy (Pvt) Ltd. is a reputable organization that requires an experienced individual to oversee the Home Delivery department.

The successful candidate will be responsible for managing the call center and delivery riders team, ensuring compliance with key performance indicators (KPIs). This includes achieving sales targets as per agreed plans and handling inbound home delivery requests and customer queries and complaints.

The selected candidate will also coordinate with the delivery team at stores to ensure maximum service level and represent a positive brand image of the company.



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