IT Network Operations Engineer

2 weeks ago


Hyderabad City Taluka, Pakistan beBee Careers Full time
Network Infrastructure Specialist

This role requires an experienced professional with a strong background in IT support or network administration to manage, configure, and monitor complex network systems.

Key Responsibilities:

  1. Network Administration: Manage Sophos Firewalls (XG, XGS series), administer Ruckus WiFi networks (SmartZone, Unleashed, and Cloud), perform routine tasks related to Windows Server (2016/2019/2022) including Active Directory, Group Policy, DNS, DHCP.
  2. Support and Troubleshooting: Provide Level 2 support for network, server, and security-related incidents, conduct firewall policy updates, firmware upgrades, VPN setup, and monitoring.
  3. Network Optimization: Monitor network traffic and performance, optimize throughput and security, handle Wi-Fi SSID setups, guest portals, VLAN tagging, and access point provisioning.
  4. User Account Management: Manage user accounts and permissions in Active Directory.
  5. Collaboration and Documentation: Collaborate with teams to resolve escalated issues, create and maintain documentation for configurations, procedures, and infrastructure, participate in audits and compliance efforts related to IT infrastructure.

Required Skills & Experience:

  1. Technical Expertise: Strong experience with Sophos XG/XGS Firewalls, including policies, NAT, IPS, VPNs, hands-on experience with Ruckus WiFi systems – access point deployment, SmartZone controller management.
  2. Windows Server Administration: Proficiency in Windows Server administration – Active Directory, GPO, DNS/DHCP.
  3. Networking Fundamentals: Good understanding of LAN/WAN concepts, TCP/IP, VLANs, and routing protocols.
  4. System Monitoring and Ticketing: Experience with system monitoring tools and ticketing systems.
  5. Troubleshooting and Communication: Excellent troubleshooting and analytical skills, strong communication and documentation abilities.

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