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Business Operations Manager

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time

Key Requirements:

• Bachelor's degree in Business Administration or a related field is required.

Responsibilities:

  1. Lead the operational aspects of the business, encompassing distribution operations, customer service, human resources, administration, and sales.
  2. Analyze local market trends to identify existing and potential sales opportunities.
  3. Develop forecasts, financial objectives, and business strategies to drive growth.
  4. Maintain performance metrics and meet established goals.
  5. Optimize resource allocation and budget management.
  6. Enhance staff performance through training, coaching, development, and motivation.
  7. Identify areas for improvement and propose targeted corrective actions.
  8. Share best practices with other locations and headquarters on competitive intelligence, business opportunities, and customer needs.
  9. Address customer and employee satisfaction concerns promptly.
  10. Maintain high ethical standards and comply with all applicable laws and regulations.
  11. Foster strategic partnerships to enhance the presence and reputation.
  12. Stay informed about market developments and provide regular reports on market penetration.

Key Performance Indicators (KPIs):

• Revenue growth.

• Customer satisfaction ratings.

• Employee retention rates.

• Market share analysis.