Quality Assurance Specialist

2 days ago

Lahore, Punjab, Pakistan beBeeQuality Full time 1,500,000 - 2,000,000
Job Role: Quality Assurance Specialist

AffinityVibez is a business management consultancy company having presence in the region. We have matured from a narrowly-focused team to a well-established organization.

We strive to help businesses of all sizes, across a wide range of industries, to identify and solve problems, develop and implement new strategies, and make informed decisions.

Main Responsibilities:
  • Collaborate with senior leadership to set quality benchmarks
  • Create standards in accordance with industry best practices and customer expectations
  • Identify quality control processes to ensure criteria are met at all times
  • Execute tests to check final services adherence to our company standards
  • Develop ideas to increase productivity and performance while maintaining accuracy in quality
  • Making crucial decisions in favor of cost-efficiency without compromising on quality
  • Work closely with the development and technical team to improve existing services
Necessary Skills and Qualifications:
  • Bachelor's degree or equivalent qualification
  • Good understanding of the Customer Service industry and previous Quality Assurance experience preferred
  • Strong verbal and written communication skills
  • Ability to communicate effectively (listening, presenting and questioning)
  • Excellent problem analysis and troubleshooting complex issues as well as recurring ones
  • Proficiency in best practices for testing, version control, and defect management

The ideal candidate will be a detail-oriented professional with excellent organizational skills, able to prioritize tasks and manage multiple projects simultaneously.

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