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Head of IT Systems Management

3 weeks ago

Islamabad, Islamabad, Pakistan Touchstone Communications Full time

This executive-level role provides strategic direction to our IT operations, driving the development and implementation of our technical infrastructure initiatives. The successful candidate will work closely with the CTO to identify opportunities for growth and improvement, and develop plans to achieve our goals.

Responsibilities

The key responsibilities of this role include:

  • Developing and executing strategic plans to drive the growth and maturity of our IT operations
  • Overseeing the design, development, implementation, coordination, monitoring, and follow-through of complex information technology infrastructure projects focused on VOIP and Networks
  • Leading the IT team and providing guidance and direction to ensure smooth day-to-day operations

To succeed in this role, you will need:

  • Masters/Bachelor's Degree in Information Technology or Computer Sciences
  • Relevant certifications and experience in Server administration and support

Certifications related to Server Administration, IT infrastructure, and VOIP are highly desirable. Additionally, you should have a proven track record of success in managing and motivating technical teams, and a deep understanding of the latest trends and technologies in IT service management.

Our Mission

Touchstone Communications is dedicated to delivering exceptional results to our clients through our innovative approach to offshore integrated customer contact solutions. Our commitment to excellence has earned us a reputation as a leader in the sales industry.