Restaurant Liaison Specialist

3 days ago


Gujrat, Punjab, Pakistan beBeeCandidate Full time $50,000 - $70,000
Job Overview

The Client Relations Associate plays a pivotal role in serving as the primary point of contact for restaurant owners in the US, ensuring seamless communication and efficient resolution of customer queries and complaints.

This critical position demands exceptional interpersonal skills, with a strong command of formal, conversational, and colloquial English. The ideal candidate will have prior experience in a support role, preferably in the US market, and demonstrate emotional intelligence and cultural sensitivity.

Key Responsibilities:
  • Facilitate effective communication between restaurants and internal teams to resolve customer queries in a timely manner.
  • Accurately document issues, showcasing a thorough understanding of causes and implications.
  • Engage with customers to investigate critical issues, providing prompt resolutions.
  • Utilize our platform to assist restaurants with time-sensitive operational tasks.
Essential Skills:
  • Strong English language proficiency.
  • Excellent people skills to establish and maintain relationships with restaurant owners.
  • Emotional intelligence.
  • Cultural sensitivity towards US customs.
Desirable Qualifications:
  • Experience in a support role (US market preferred).
  • Data analysis expertise.
  • Reporting and documentation skills.

Our company is a world-class startup revolutionizing the US restaurant industry by offering an integrated solution to empower restaurant owners to efficiently manage their businesses.



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