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Strategic Account Professional
2 weeks ago
The Strategic Account Professional is responsible for nurturing and expanding key customer relationships to drive business growth.
This role involves representing the company's services to strategically important customers, leading account planning, and ensuring customer needs are met.
The successful candidate will report to a senior manager and be accountable for achieving sales targets and objectives in assigned accounts.
Main Responsibilities:- Customer Relationship Management: Establishes strong, professional relationships with key personnel in assigned customer accounts.
- Resource Coordination: Coordinates the involvement of necessary company resources to meet account performance objectives and customer expectations.
- Sales Performance: Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
- Account Planning: Leads joint company-customer planning processes to develop mutual performance objectives, financial targets, and critical milestones.
- Customer Needs Assessment: Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Solution Development: Develops solutions that address customer needs, coordinating the involvement of all necessary company resources.
To succeed in this role, you will need:
- Proven Sales Experience: A track record of meeting or exceeding sales targets in a similar role.
- Strong Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information to customers.
- Customer Focus: A customer-centric approach, with a focus on understanding and meeting customer needs.
- Business Acumen: Strong business acumen, with the ability to analyze data and make informed decisions.