
Freight Forwarding Department Head
6 days ago
Main Responsibilities:
- Leading the freight forwarding department's daily operations, including import and export processes.
- Strategic coordination with carriers, shipping lines, and other logistics providers to achieve timely and cost-effective transportation of goods.
- Development of operational policies and procedures to enhance efficiency and service quality.
- Continuous monitoring and management of freight forwarding operations' performance to identify areas for improvement and implement solutions.
- Compliance with all relevant regulations, customs requirements, and industry standards.
- Client relationship management, addressing their needs and resolving any issues that arise.
- Departmental budget management to meet financial targets.
- Mentoring and leading a team of freight forwarding professionals, promoting a culture of collaboration and excellence.
- Optimization of logistics software and systems to streamline operations and improve data accuracy.
- Negotiation of rates and contracts with carriers and service providers to secure the best terms.
Required Skills and Qualifications Include:
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field; a Master's degree is advantageous.
- A minimum of 5 years of experience in international freight forwarding operations.
- Detailed knowledge of international shipping regulations, customs procedures, and freight forwarding practices.
- Strong leadership and team management skills.
- Excellent negotiation and communication skills.
- Proficiency in logistics software and technology.
- Strong analytical and problem-solving abilities.
- Ability to work in a fast-paced and dynamic environment.
- Exceptional organizational and time management skills.
- Customer-focused mindset with a commitment to delivering high-quality service.
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