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Customer Service Agent

3 weeks ago

Saddar Town, Pakistan EMINENT4U Full time
Job Overview

We are seeking highly skilled Customer Service Agents to join our team as Booking and Retention Specialists. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients.

Key Responsibilities
  • Manage and book large volumes of inbound and outbound calls in a timely and efficient manner.
  • Communicate effectively with customers and colleagues to resolve issues and provide solutions.
  • Collaborate with the team to optimize engineer routes and prioritize tasks.

Requirements

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong teamwork and collaboration skills.

Benefits

  • Ongoing training and development opportunities.
  • A dynamic and supportive team environment.