Customer Service Specialists
3 weeks ago
I'm looking forward to connect with Customer Service Specialists/Call Center Agents/ Booking & Retention agents with 1 - 2 years of International experience in Customer Services Department with excellent communication skills.
Salary Starting from 50K up to 70K, commensurate with experience and qualifications.
Shift Timings:
1:00 PM - 9:30 PM / 2:00 PM - 10:30 PM PST (Mon- Friday) with alternate weekends.
Location: P.E.C.H.S - SHARAH E FAISAL - KARACHI
- Excellent Communication skills - will be dealing with UK based customers.
- Manage & book large amounts of outbound and inbound calls in a timely manner.
- Manually dial customers and subcontractors to book their appointments for repair work.
- Rearranging/swapping engineer's jobs as well as updating customers regarding appointments.
- Identifying customer's needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Build sustainable relationships with engineers and colleagues by going the extra mile and helping with workload.
- Managing team's groups to provide prompt service to our engineers on the field.
- Follow-up calls where necessary.
- Optimizing engineer's routes.
- Create / arrange / manage diaries for the engineers.
- Do any admin work, including updating / logging sheets assigned by colleagues.
- Other duties as assigned by Manager/Supervisor/ Team leads.
-
Customer Service Operations Specialist
7 days ago
Saddar Town, Pakistan beBee Careers Full timeKey ResponsibilitiesWe are seeking a Customer Service Operations Specialist to join our newly established Recruitment and Overseas Visa Assistance Department. As a key member of the team, you will be responsible for assisting customers with their inquiries related to student visa and migration services.Job Specifications:Analyze and resolve service issues...
-
Customer Service Excellence Specialist
7 days ago
Saddar Town, Pakistan beBee Careers Full time**Job Description:**We are seeking a highly skilled professional to provide exceptional customer service and resolve inquiries via call. The ideal candidate will be responsible for delivering outstanding customer experiences, assisting with ecommerce website-related issues, and conveying empathy through courteous communication.Key Responsibilities:Deliver...
-
Customer Engagement Specialist
7 days ago
Saddar Town, Pakistan beBee Careers Full timeDrive Customer AcquisitionThe Inbound Sales Specialist plays a vital role in driving customer acquisition and revenue growth. This individual is responsible for managing a high volume of calls, generating interest, qualifying prospects, closing sales, and meeting monthly sales conversion targets.Key Responsibilities:Customer Engagement: Receive and cater to...
-
Customer Service Manager
6 days ago
Saddar Town, Pakistan beBee Careers Full timeJob SummaryWe are seeking a dedicated and experienced Customer Service Manager to head our customer service department.The ideal candidate will have previous experience in handling customer service departments in restaurants or hotels.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction.Ensure utmost customer satisfaction...
-
Customer Service Manager
3 days ago
Saddar Town, Pakistan beBee Careers Full timeEnsuring customer satisfaction is a key responsibility of this role. Customer service managers may work at various levels within an organisation, from head office to the front end of the business.Key ResponsibilitiesDeveloping and implementing customer service policies;Managing teams of customer services staff;Handling face-to-face enquiries from...
-
Customer Service Lead
5 days ago
Saddar Town, Pakistan beBee Careers Full timeJob SummaryAs a Customer Service Lead, you will be responsible for managing a team of customer service representatives, providing guidance and support to ensure excellent customer satisfaction.Responsibilities:Manage a team of customer service representativesProvide guidance and support to team membersDevelop and implement customer service strategiesMaintain...
-
Head Of Customer Service
3 weeks ago
Saddar Town, Pakistan Human Resource Diversity Full timeHead Of Customer Service - Restaurant Human Resource Diversity, Pakistan The candidate will head the customer service department of the restaurant.Responsibilities include ensuring utmost customer satisfaction.The candidate will develop strategies to improve customer satisfaction.Job SpecificationThe candidate should have previous experience and expertise in...
-
Customer Engagement Specialist
3 days ago
Saddar Town, Pakistan beBee Careers Full timeWe are looking for a skilled and organized professional to fill the role of Customer Engagement Specialist. As a key member of our team, you will play a critical role in generating leads and appointments through effective communication with prospective clients.Your primary responsibility will be to contact potential clients via telephone, identifying those...
-
Customer Experience Specialist
7 days ago
Saddar Town, Pakistan beBee Careers Full timeJob Title: Customer Experience SpecialistWe are seeking a highly skilled and passionate individual to join our Operations team as a Customer Experience Specialist. As an Email & Chat Support Champion, you will play a crucial role in delivering exceptional customer experiences by assisting our clients' customers with their queries and concerns via email...
-
Customer Service Representative
4 days ago
Saddar Town, Pakistan beBee Careers Full timeCustomer Service Representative Job DescriptionWe are looking for highly skilled Customer Service Representatives to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer support via phone.Salary and Benefits:A competitive salary packageAn opportunity to work with a dynamic teamJob...