
Financial Risk Officer
7 days ago
Role Overview
We are seeking a diligent Financial Risk Officer to support our Anti-Scam Team in safeguarding customers against financial fraud. This role involves proactive monitoring, customer engagement, and collaboration with various stakeholders to ensure the integrity and security of banking transactions.
Responsibilities:
- First Level Check: Assist Front Office with reviewing KYC profiles for completeness and accuracy before approval.
- Transaction Review: Part of DBS Anti Scam Team to review and intercept online banking transaction alerts via surveillance system.
- Customer Engagement: Engage with customers regarding intercepted alerts to establish if they were being scammed.
- Customer Support: Assist and advise customers on next steps if they were scammed.
- Objective: To save and prevent customers from being scammed.
Key Skills and Qualifications:
- Diligent and meticulous approach to risk management
- Excellent communication and customer service skills
- Ability to work collaboratively as part of a team
- Strong analytical and problem-solving skills
Benefits:
- Opportunity to work with a leading bank in Singapore
- Chance to develop skills and expertise in financial risk management
- Flexible working hours and competitive compensation package
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