Customer Experience Professional

3 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Overview

We are seeking highly skilled professionals to join our team as Customer Experience Specialists. This role requires individuals who can deliver exceptional customer service through written communications and a positive attitude.

Key Responsibilities
  1. Assist customers with their purchases made through our e-commerce website.
  2. Deliver a superior customer experience, adhering to performance objectives and maintaining the core values of our organization.
  3. Respond promptly to customers via email and/or chat, ensuring swift resolution of their queries.
Required Skills and Qualifications
  1. O Levels/Matriculation or above.
  2. Excellent written and verbal English communication skills.
  3. A minimum typing speed of 40 WPM.
  4. Proficiency in MS Office, particularly MS Excel and MS Word.
Benefits Package
  • Medical Insurance & OPD coverage.
  • Contributory Provident Fund with investment options.
  • Leave Encashment and Annual Leaves.
  • Ergonomic furniture and infrastructure.
  • Referral Rewards and Annual Increment.
  • Conveyance facility and Loan facility.
Additional Perks
  • On-the-job training and employee appreciation programs.
  • Two days off in a week.


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