
Technical Solutions Specialist
2 days ago
About the Role
The successful candidate will play a crucial role in how technical engagements are sold and delivered during the pre-sales process.
This requires an understanding of customer business needs and crafting solutions that align with those needs. The ideal candidate will be able to partner with sales teams, develop strategies, engage with customers, and contribute to continuous improvement of sales processes.
Key Responsibilities:- Strategic Partnerships: Collaborate with sales and customer success teams to identify and pursue new business opportunities by understanding client needs and delivering compelling solutions.
- Solution Development: Create and deliver customer-centric solutions, including prospect presentations and RFP responses, ensuring alignment with the client's business objectives.
- Customer Engagement & Change Management: Guide clients through the change management process during telematics implementation, offering strategies for smooth adoption and integration into fleet operations.
- Process Improvement: Contribute to continuous improvement of sales processes and operations aligned with overall business goals.
- Sales Support: Work with post-sales operations to maintain and update sales collateral and resources.
- Continuous Improvement: Monitor effectiveness of sales initiatives, identify areas for improvement, and provide actionable recommendations.
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