Telemarketing Night Shift Supervisor

13 hours ago


Lahore, Punjab, Pakistan Job Portal - dinCloud Pakistan Full time

Job Description:

About AlphaX Telemarketing

We are a leading telemarketing solutions provider in Pakistan, seeking a highly skilled Night Shift Supervisor to drive operational excellence and enhance our customer engagement strategies during night shifts.

Responsibilities
  1. Oversee nighttime operations, managing a team to ensure targets are met.
  2. Conduct regular team meetings, provide guidance, and address performance issues.
  3. Monitor calls, ensuring compliance with company standards.
  4. Analyze performance data, prepare reports, and identify areas for improvement.
  5. Foster a positive work environment, promoting team collaboration and motivation.
Requirements
  1. Strong leadership and team management skills.
  2. Excellent communication and interpersonal abilities.
  3. Proficient in analyzing performance data and reporting.
  4. Ability to work under pressure and problem-solve effectively.
  5. Knowledge of telemarketing practices and customer service standards.
Benefits

As a Night Shift Supervisor at AlphaX Telemarketing, you will have the opportunity to work with a dynamic team, driving business growth and delivering exceptional customer experiences. If you are a motivated and results-driven professional, we encourage you to apply for this exciting role.



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