Technical Support Expert

5 days ago


Peshawar City Tehsil, Pakistan beBee Careers Full time

Career Opportunity: Customer Support Professional.

Primary Duties:
  1. Provide expert-level customer service through various channels, fostering long-term relationships with customers.
  2. Act as the main liaison between customers and our organization, efficiently addressing concerns and resolving issues.
  3. Regularly analyze customer support data to pinpoint areas for improvement, leading to enhanced overall support quality.
  4. Develop and maintain a user-friendly customer support platform, ensuring it meets evolving customer needs.
  5. Support administrative functions like ERP tutorial development, contributing to a cohesive work environment.
Essential Skills and Qualifications:
  • Adequate understanding of IT fundamentals
  • Degree from an accredited institution (Bachelor's level or higher)
  • Strong written and verbal communication skills in English


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