
Virtual Operations Manager
6 days ago
Job Summary: We are seeking a highly organized and strategic individual to serve as our Virtual Operations Specialist. This role involves managing daily operations, coordinating with vendors, and maintaining alignment with our investment strategy.
Key Responsibilities:
- Operations Management: Oversee maintenance tasks, utility management, and vendor coordination. Organize calendars, contacts, and internal communication systems.
- Leasing and Property Support: Monitor leasing activity, ensure timely follow-ups, and manage tenant communication. Maintain accurate rent rolls, lease data, and compliance records.
- Maintenance and Vendor Coordination: Schedule, follow up, and ensure completion of work orders and projects. Negotiate service agreements and evaluate vendor performance.
- Financial Oversight and Administrative Support: Track rent collections, assist with accounting reports, and support with financial reconciliation. Maintain precise records and handle digital mail.
- Executive Assistance: Manage the principal's calendar, communications, and meeting logistics. Draft correspondence, organize notes, and follow up on action items.
- Acquisition and Sales Support: Assist in tracking real estate listings, broker packages, and investment deals. Support in underwriting analysis and initial deal evaluations.
- Tech and Systems Optimization: Maintain digital file systems and streamline internal workflows. Troubleshoot and manage tools such as Buildium, AppFolio, and Google Workspace.
Requirements:
- 2+ years of experience supporting an executive or managing real estate operations.
- Exceptional written and verbal English communication.
- Strong analytical and financial skills.
- Proficiency with tools such as Buildium, AppFolio, Google Workspace, and Excel.
- Bachelor's Degree in Business, Real Estate, or a related field is a plus.
- Familiarity with the local real estate market is a plus.
What Does a Typical Day Look Like?
You'll start your day by reviewing the owner's calendar, urgent maintenance requests, and ongoing vendor projects. You'll shift between tasks such as reviewing leasing data, handling tenant inquiries, and coordinating with contractors. Midday may include strategy calls, for which you'll document action items and prepare follow-ups. The afternoon might involve financial tracking, digital mail sorting, or assisting with underwriting for a new property.
Interview Process:
- Initial Phone Call: A quick intro call to learn more about you and your background.
- Video Interview: A 30-minute video conversation to assess technical and soft skills.
- Final Interview: A direct meeting with the client for alignment and role fit.
- Background Checks: Reference and employment verification before onboarding.
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