
Customer Engagement and Conversion Expert
4 hours ago
Join us at Winnors Remote Staff as a Telesales Representative - Global Reach, where you will have the opportunity to engage with international clients and leverage your exceptional communication skills.
About the RoleThis is an exciting opportunity to work with global clients, leveraging your expertise in telemarketing and customer engagement. As a key member of our remote-first company, you will have the flexibility to work from anywhere while being part of a dynamic team.
Job ResponsibilitiesThe successful candidate will be responsible for:
- Engaging with international clients through unscripted telephone calls.
- Booking qualified appointments based on client needs and requirements.
- Responding to inquiries about product specifications.
- Maintaining prospect data accuracy by performing data cleansing and updating the company database.
- Meeting daily and weekly call and appointment booking targets.
To succeed in this role, you must possess:
- At least 3-5 years of experience in telemarketing or appointment setting.
- A strong telephone presence with confidence, determination, and an engaging tone.
- A British or American accent is required.
- Proven ability to make over 200 calls daily, resulting in scheduled appointments.
- Resilience and persistence in reaching prospects and overcoming objections.
- Excellent interpersonal and communication skills, capable of building rapport quickly.
- A good command of the English language and grammar.
- Experience working towards performance targets (call volumes, conversions, etc.).
- Strong time management, organisation, and planning skills.
- Computer literacy (MS Word, Excel, Google Drive).
- Able to self-motivate and collaborate effectively within a team.
- Strong planning and organisational skills to manage time efficiently and prioritise tasks in a fast-paced environment.
- A collaborative team player, ready to support and work closely with others to achieve common goals.
- Expertise in the full telemarketing cycle, from setting targets and managing high call volumes to driving meaningful conversations and converting leads into appointments.
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