Operations Leader

Customer Support Operations LeaderA leader is needed to drive meaningful business impact and create efficient execution processes in a fast-paced customer support environment. This is an exciting opportunity for someone who wants to make a difference in their career.As a Customer Support Operations Leader, you will be responsible for identifying customer...

Sr. Staff Business Operations ManagerJob Summary:The Sr. Staff Business Operations Manager will play a key role in supporting the execution and operationalization of enterprise data and AI strategy. This individual will work closely with functional leaders and cross-functional teams to ensure that AI and data initiatives are executed on time and have the...

IT Operations LeaderWe are seeking an experienced IT Operations Leader to join our team. In this role, you will be responsible for ensuring smooth IT operations and delivering exceptional end-user support services. This involves managing high-availability systems, collaborating with cross-functional teams, and leading technical projects to align with...

Job DescriptionThis role involves performing critical responsibilities as Entity Accounting Leader for multiple subsidiaries. The incumbent will be responsible for ensuring the overall data integrity of financial statements, account reconciliation, and other related duties.Main Accountabilities:Financial Data Integrity: Ensure accuracy, completeness, and...

Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.HSBC is one of the largest banking and...

As an IT Operations Lead, you will be responsible for ensuring the smooth operation of our IT systems and delivering excellent support services to our users.About the RoleManage high-availability systems and technical infrastructure to ensure minimal downtime and optimal performanceDevelop and implement IT strategies to drive business growth and improve...

Team Leadership OpportunityWe are seeking a highly skilled and experienced Team Leader - Customer Support to join our team. In this role, you will be responsible for managing a team of customer support agents and ensuring that they provide exceptional service to our customers.Your primary responsibility will be to lead a team of high-performing customer...

Tech Leader - Program Delivery ExpertWe are looking for a highly skilled Tech Leader to join our team, responsible for delivering complex programs across multiple teams and regions. As a seasoned professional, you will bring expertise in software development methods, project management, and technical leadership to this role.Your key responsibilities will...

Key ResponsibilitiesFull ownership of quality program: Govern the quality management of specific lines of business assigned to you.Analyze metric trends: Support our business operations by analyzing KPI trends and conduct root cause analysis.Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change...

Risk Management LeadershipWe are looking for an experienced leader to manage operational risk across our Global Service Centre.The successful candidate will be responsible for driving risk mitigation strategies, collaborating with cross-functional teams, and providing critical insights to senior management.Responsibilities Include:Developing and implementing...