Customer Support Operations Leader

Team Leadership OpportunityWe are seeking a highly skilled and experienced Team Leader - Customer Support to join our team. In this role, you will be responsible for managing a team of customer support agents and ensuring that they provide exceptional service to our customers.Your primary responsibility will be to lead a team of high-performing customer...

Customer Support Operations Manager">The ideal candidate will be responsible for leading a global team of Customer Experience (CX) managers and overseeing more than 150 frontline customer support agents. This role requires strong leadership, analytical skills, and a relentless obsession for creating a world-class experience for customers.">Hire and lead CX...

Job DescriptionWe are seeking a highly skilled and experienced Customer Support Operations Manager to join our team. In this role, you will be responsible for managing a team of customer support agents and ensuring that they provide exceptional service to our customers.Your primary responsibility will be to lead a team of high-performing customer service...

Sr. Staff Business Operations ManagerJob Summary:The Sr. Staff Business Operations Manager will play a key role in supporting the execution and operationalization of enterprise data and AI strategy. This individual will work closely with functional leaders and cross-functional teams to ensure that AI and data initiatives are executed on time and have the...

Customer Support Operations ManagerThe ideal candidate for this role will be a seasoned professional with 12+ years of experience in managing multi-level CX Operations teams, including at least 3 years of experience in managing operations in a volatile/hyper-growth environment. This individual should possess high horsepower, strong problem-solving skills,...

Quality Management SpecialistWe are looking for an experienced Quality Management Specialist to join our team. As a key member of our organization, you will be responsible for ensuring the highest level of quality in our customer support operations.Your primary focus will be on analyzing metric trends, identifying areas for improvement, and developing...

Experience CX Manager - Global Team LeadWe're seeking a seasoned leader to manage our global CX team and oversee front-line support agents. If you're passionate about delivering exceptional customer experiences and driving business growth, this is the perfect role for you!Key Responsibilities:Hire and lead a global team of CX managersOversee more than 150...

Job DescriptionWe are seeking a highly motivated and experienced professional to lead our Customer Support team as an Associate Manager.About the Role:This is a leadership position that requires strong operational expertise, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Manage a team of high...

Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.HSBC is one of the largest banking and...

IT Operations LeaderWe are seeking an experienced IT Operations Leader to join our team. In this role, you will be responsible for ensuring smooth IT operations and delivering exceptional end-user support services. This involves managing high-availability systems, collaborating with cross-functional teams, and leading technical projects to align with...