HR Systems and Resourcing Technologies Manager

4 days ago


Hyderabad City Taluka, Pakistan HSBC Full time

We believe in empowering individuals to reach new heights and take fresh directions. As a Senior Software Engineer at HSBC, you will play a key role in shaping our technology landscape and driving innovation. Your expertise will help us deliver exceptional customer experiences and stay ahead of the curve in a rapidly changing world.

Your Key Responsibilities
  • Deliver system functional support for various tasks including:
  • HR Systems Administration
  • Building new configurations within the system
  • Troubleshooting system issues and escalating as necessary
  • Amdending complex system configurations
  • Creating functional support documentation for training team members
  • System support for all end users
  • Managing issues to ensure timely resolution – strong time management skills to review current issues raised in the queue and escalate as needed
  • Understanding, building and amending HR systems and related resourcing technologies (integrations)
  • Mining and documenting technical knowledge gathered and publishing related technical documentation
  • Ensuring globally consistent and sustainable HR system configuration standards are maintained
  • Assisting with support-related projects and initiatives from Management and HR Business Partners in all system functional aspects
  • Ability to take on, monitor, troubleshoot and resolve queries and issues quickly
  • Ability to escalate detailed system queries and issues to the System Team Leader for specialist intervention


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