
Compliance Assurance Specialist
6 days ago
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We value our employees as our greatest asset. They are the driving force behind our innovation and success.
PurposeThis role is responsible for ensuring revenue assurance & compliance of commercial distribution operations in one of the clusters by applying procedures as per compliance framework on a monthly, quarterly & annual basis. The goal is to identify, investigate, and report risks, policy deviations, regulatory non-compliance, control weaknesses, and revenue leakages. This includes timely resolution of identified errors and discrepancies, formulating system-based controls to minimize risk, improve efficiency, and safeguard our values. Additionally, this position involves identifying governing issues & suggesting controls/actions for an improved governance environment. This role also entails resolution of IA-identified queries.
Key Responsibilities- Review processes/controls related to commercial operations and highlight any deviation from policies/procedures and regulations.
- Perform routine billing analysis (cycle day-wise), including target testing of billing transactions on pre-defined criteria.
- Prepare monthly/quarterly discrepancy reports and share with Cluster and IBC Heads.
- Prioritize issues and communicate accordingly to relevant stakeholders depending on the significance of risks involved.
- Meet with internal stakeholders to discuss discrepancies in detail and address their points of view with respect to each case.
- Follow up for the resolution of discrepancies highlighted.
- Resolve non-conformities highlighted by Internal Audit through relevant business actions.
Internal Controls and Process Improvements:
- Conduct brainstorming sessions to mitigate identified key risk areas by suggesting controls through system and required amendments in policies/SOPs.
- Perform quantum analysis & forecast impact of changes.
- Perform special tasks assigned to bring efficiency in the processes and build controls, keeping compliance SOPs in consideration.
Management / Regulatory Ad-hoc Tasks and Other Assignments:
- Perform special tasks assigned to improve process efficiency and build controls, considering compliance SOPs.
- Timely preparation of feasibility reports & perform in-depth analysis as required by higher management.
- Manage compliance field officers & their administrative issues.
We provide equal employment opportunity to all persons regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, or any other characteristic protected by law.
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