Technical Incident Resolution Manager

Incident Coordinator Job OpportunityThe Incident Coordinator will drive major incidents to resolution in accordance with agreed procedures and service levels.Command and control presence on Bridges and Incident Calls.Ensure activities and resolution are properly executed and documented.Work on projects/issues of low to medium complexity as assigned.Trigger...

Incident Coordinator IBEX Global, Pakistan Bachelor degree in IT or Telco, or equivalent through experience. The Incident Coordinator will hold the responsibility for driving major incidents through to resolution in accordance with agreed procedures and service levels.Provide a command and control presence on Bridges and Incident Calls.Ensure that the...

Job OverviewWe are seeking an Incident Coordinator to facilitate the resolution of major incidents.The ideal candidate will have a strong ability to lead large diverse groups, possess excellent verbal and written skills, and be able to handle crisis situations under pressure.General technical knowledge in Mobile Access, Core IT/Telco, and services.Good...

Technical Support ManagerWe are seeking a highly skilled technical support manager to join our team. The successful candidate will be responsible for leading our technical support team and providing expert-level technical support and solutions to our clients. This role involves troubleshooting complex issues, implementing solutions, and collaborating with...

OverviewThe person holding this position will be responsible for managing the lifecycle of all unplanned interruptions, malfunctions, and quality reductions of provided IT services throughout the IBEX enterprise. Their main goals are to follow incident management protocols, restore IT services to normal operation as quickly as possible with minimal impact on...

Security Manager Role:This role requires a strong sense of responsibility, courage, and confidence. The successful candidate will be able to handle field recoveries, conduct inquiries, and investigations, and maintain relationships with law enforcement agencies.Key Responsibilities:Field recoveries and investigation of theft/schnatch casesMaintenance of...

Cloud Support Specialist Job Overview:This role involves deploying, managing, and supporting cloud-based solutions for clients. The primary focus is on AWS technologies, ensuring optimal cloud infrastructure setup, performance monitoring, and initial problem resolution.The position requires a blend of technical expertise in AWS cloud services, excellent...

Job Title: Cloud Engineer Job Description:Key Responsibilities: Design, implement, and maintain cloud solutions to meet client requirements.Provide technical support to clients, including incident management, basic troubleshooting, and problem resolution related to cloud services.Monitor cloud environments to ensure optimal performance, security, and...

1 day ago Be among the first 25 applicantsThe person holding this position will be responsible for managing the lifecycle of all unplanned interruptions, malfunctions, and quality reductions of provided IT services throughout the IBEX enterprise. Their main goals are to follow incident management protocols, restore IT services to normal operation as quickly...

Job Title: Claims Resolution SpecialistJob DescriptionThe role requires strong analytical skills to evaluate claims and resolve issues in a timely manner. Key responsibilities include:Claims appeal and resolution experiencePerform completion of claims to payersSubmit billing data to the appropriate insurance providersAnalysis and resolution of denied...