Customer Service Professional

2 days ago

Gujranwala, Punjab, Pakistan beBeeCustomer Full time ₹13,000 - ₹17,000
Call Centre Representative

We are seeking dedicated professionals to join our team as Call Centre Representatives. In this role, you will be responsible for delivering exceptional customer experiences, handling inbound and outbound calls, and resolving queries efficiently.

  • Respond to customer inquiries via phone, email, or chat with a high level of professionalism.
  • Resolve customer complaints in a timely and courteous manner, ensuring customer satisfaction is maintained.
  • Provide product information, services, and offers to customers, promoting business growth and development.
  • Meet or exceed performance targets and key performance indicators (KPIs), contributing to the success of the organization.
  • Collaborate with internal teams to achieve sales and customer satisfaction goals, fostering a positive work environment.

Required Skills and Qualifications:

  • 10th Pass and above education, demonstrating a strong foundation in core subjects.
  • Freshers experience in Customer Support/TeleCaller preferred, showcasing adaptability and learning ability.
  • Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and customers.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing stress levels.
  • Strong problem-solving and conflict resolution skills, driving results-oriented solutions.

Benefits:

  • A competitive salary package, recognizing individual contributions and achievements.
  • The opportunity to work from home full-time, promoting flexibility and work-life balance.
  • A six-day workweek, aligning with business needs and providing ample time for personal activities.
  • A day shift schedule, ensuring regular working hours and a stable routine.
  • The chance to grow and develop with a dynamic organization, nurturing professional growth and career advancement.

How to Apply: If you are a motivated and customer-focused professional looking for a challenging role, please submit your application. We look forward to reviewing your qualifications and discussing opportunities further.

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