Customer Service Representative

24 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Overview

About Us

We're seeking a friendly, thoughtful, and resourceful customer support agent to join our team. As a remote-first organization, we value building trust and connection with our customers.

What You'll Do

  • Connect with customers via chat, email, or phone to answer questions and resolve issues in a timely manner.
  • Assist with product inquiries, order tracking, and returns while delivering kind, clear, and helpful responses.
  • Stay up-to-date with product knowledge and support practices to consistently offer high-quality service.

Benefits

  • Competitive pay with annual performance-based increases
  • Paid time off so you can take care of yourself
  • Comprehensive health stipend
  • Holiday bonuses to show appreciation for your hard work
  • A fully remote work setup — no commuting, ever
  • Opportunities for growth and advancement as we continue to expand

Requirements

  • Excellent English communication skills (both written and spoken)
  • At least 1 year of customer service experience (especially in e-commerce or remote support)
  • Experience with platforms like Zendesk, Gorgias, or Shopify (or a fast learner)
  • Patient, empathetic, and responsible problem-solver
  • Enjoys being part of a team and takes pride in a job well done

Work Setup

  • Your own computer or laptop (i5 processor or equivalent preferred)
  • A reliable internet connection (minimum of 15 Mbps upload/download speed)


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