Customer Service Representative

2 days ago


Islamabad, Islamabad, Pakistan beBeeDispatch Full time 450,000 - 850,000
Job Title: Telephone Operator / Dispatcher

This role entails full-time dispatching responsibilities, primarily focused on efficiently routing and assigning transportation activities. Key objectives include timely delivery of products and services while adhering to standard operating procedures.

The successful candidate will communicate effectively with drivers regarding delivery updates, route changes, or issues and maintain accurate tracking information.

  • Key Skills:
  • Problem-Solving and Communication Skills: Excellent ability to resolve issues and convey information clearly.
  • Attention to Detail and Organizational Skills: High level of accuracy and efficiency in managing tasks and workload.
  • Multitasking and Prioritization: Ability to handle multiple tasks simultaneously and prioritize workload effectively.
  • Computer Technology and GPS Systems: Proficiency in using computer technology and GPS systems for efficient operations.
  • Transportation Regulations and Dispatching Procedures: Knowledge of transportation regulations and dispatching procedures to ensure compliance and smooth operations.
  • Work Ethic and Customer Service Orientation: Strong commitment to delivering excellent customer service and maintaining a positive work attitude.
  • Calmness under Pressure and Emergency Situations: Ability to remain calm and composed in high-pressure situations and handle emergencies effectively.

This position requires a High School Diploma or Equivalent and prior experience in transportation or logistics is preferred but not necessary.



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