Customer Service Representative

3 hours ago


Islamabad, Islamabad, Pakistan Timeus Co. Ltd. Full time
Customer Service Representative - REMOTE

Qualifications:

Excellent in spoken and written English; University Degree preferred.

Responsibilities:
  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  2. Responding promptly to customer inquiries.
  3. Proactively follow up with customers to ensure their inquiries are fully addressed and to gather feedback on their experience with our company.
  4. Stay up-to-date with product knowledge, industry trends, and best practices to provide accurate and relevant information to customers.
  5. Communicating and coordinating with colleagues as necessary.
  6. Providing feedback on the efficiency of the customer service process.
  7. Obeying leadership and management, and maintaining a friendly demeanor.
Job Specification
  1. Outstanding knowledge of MS Office.
  2. A bachelor's degree in a relevant field or equivalent experience is preferred but not mandatory.
  3. Experience in complaint handling is preferred.
  4. Detail-oriented, positive attitude, and self-motivated.

Location: Human Resources - Spokane, United States

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