
Customer Service Representative
2 days ago
Qualifications:
Excellent in spoken and written English; University Degree preferred.
Responsibilities:- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Proactively follow up with customers to ensure their inquiries are fully addressed and to gather feedback on their experience with our company.
- Stay up-to-date with product knowledge, industry trends, and best practices to provide accurate and relevant information to customers.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Obeying leadership and management, and maintaining a friendly demeanor.
- Outstanding knowledge of MS Office.
- A bachelor's degree in a relevant field or equivalent experience is preferred but not mandatory.
- Experience in complaint handling is preferred.
- Detail-oriented, positive attitude, and self-motivated.
Location: Human Resources - Spokane, United States
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