Remote Support Engineer

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time

As a key member of our support team, you will be responsible for delivering exceptional customer service to our clients. This role requires strong communication skills and the ability to work independently in a fully remote-based environment.

Responsibilities
  1. Customer Support: Provide timely and effective support to end-users by assessing site functionality, architecture, and data content.
  2. Issue Assessment: Assess issue criticality and update end-users within the targeted time frame.
  3. After-Hour Support: Provide after-hour client support services with communications within established SLA.
  4. Collaboration: Coordinate with project management and development teams to understand and confirm issue validity and set client expectations accordingly.
  5. Database Management: Develop and execute SQL queries and commands to update front and back-end site content.
  6. Site Administration: Perform day-to-day site administration tasks including maintenance and updating site content.
  7. Reporting: Generate customized reports as per request.
  8. Code Deployment: Code deployment within designated environments.
  9. System Coordination: Coordinate with Rogers team to support system communication for data interchange and account administration.
Technical Requirements

- Technical Skills:

  1. SQL Databases
  2. Troubleshooting Web Application Issues
About the Role

This is a fantastic opportunity to work on challenging projects and develop your skills in a dynamic environment.



  • Karachi, Sindh, Pakistan beBee Careers Full time

    Remote Monitoring EngineerBachelor's degree in Electronics, Telecommunication, or Chemical engineering with at least 4 years of experience in remote monitoring and data acquisition in the Oil and Gas sector is preferred.Key Responsibilities:System Maintenance: Oversee the setup, functioning, and upkeep of remote monitoring systems at gas metering...


  • Karachi, Sindh, Pakistan Web Cube Technologies Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Web Cube TechnologiesWordPress Support Engineer - Job DescriptionCompany Overview – Web Cube TechnologiesWeb Cube Technologies is a Karachi-based tech company that specializes in crafting high-quality web applications for startups and organizations. We focus on...


  • Karachi, Sindh, Pakistan BairesDev Full time

    Java Technical Support Engineer - Remote WorkJoin to apply for the Java Technical Support Engineer - Remote Work role at BairesDev.At BairesDev, we've been leading in technology projects for over 15 years, delivering solutions to clients like Google and innovative startups in Silicon Valley.Our diverse team of over 4,000 top-tier professionals works remotely...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Webmaster and App Support EngineerWe are seeking highly motivated individuals to provide support to our clients as webmasters or app support engineers. Excellent communication skills are essential for this role.About the RoleThis is a fully remote-based position, requiring candidates to work from evening to morning according to local time...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Remote Customer Support Specialist">We are seeking a dedicated and empathetic individual to manage client schedules and employee shifts, ensuring seamless coverage and high client satisfaction.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Remote Customer Support PositionResponsibilities and Expectations:We are searching for a highly skilled and motivated individual to fill the position of Customer Support Representative. The successful candidate will be responsible for:Providing Excellent Customer Service:Email Communication: Craft detailed and informative responses to customer inquiries,...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Bachelor degree (16 years of education) Preferably Electronics/ Telecommunication /Chemical with at least 04 years post qualification experience in remote monitoring and data acquisition in Oil and Gas Sector.Responsibilities:Oversee the setup, functioning, and upkeep of remote monitoring systems at gas metering stations.Ensure the smooth operation of remote...


  • Karachi, Sindh, Pakistan Scopic Full time

    Scopic is seeking a DevOps Engineer (Intermediate+) with great cloud and scripting skills to join our team of 250+ professionals across 50 countries. The successful applicant will work with a team of talented PMs, developers, designers, and QAs to provide DevOps solutions and technical support for industry-leading applications.The secret ingredients that...


  • Karachi, Sindh, Pakistan ABSOL Global Pvt Ltd Full time

    Looking for energetic candidates who will be responsible for providing support to Canadian clients as a webmaster or App support engineer. Good communication skills are mandatory for this job. Below is the job description in detail. This is a fully remote-based job from 6 PM to 2 AM as per Pakistan timings.ResponsibilitiesSupport end-user inquiries and issue...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Main Responsibilities:Manage and ensure the safe reliable efficient operation of natural gas measuring equipment installed at Industrial Gas meter stations and Town Border Stations.Supervise the effective operation and maintenance of the Data Acquisition System for Customer Meter Stations within the designated franchise area.Ensure proper functionality of...