
Operations Manager Regional Reports
6 days ago
In this role, you will be responsible for managing the delivery of high-quality reports to clients across various markets. Your primary responsibility will be to allocate tasks to team members, review report content, and ensure that all deliverables meet the agreed service level agreements (SLAs).
You will work closely with internal stakeholders to understand client requirements and develop strategies to improve report delivery processes. Additionally, you will cultivate strong relationships with clients and internal stakeholders to ensure seamless communication and effective issue resolution.
- Work Allocation & Quality Control
- Allocate tasks to team members and ensure that reports are delivered within the agreed timeframes.
- Review report content and perform quality checks to ensure that they meet the required standards.
- Operations Management and Process Control
- Develop and implement processes to optimize report delivery costs, improve customer experience, and meet other key objectives.
- Create and maintain standard operating procedures (SOPs) and templates to ensure consistency in report production.
- Track team performance against established goals and provide regular updates to senior management and internal stakeholders.
- Stakeholder Management
- Cultivate strong relationships with clients and internal stakeholders to ensure seamless communication and effective issue resolution.
- Coordinate with clients to clarify data requirements and ensure that reports meet their needs.
This is an exciting opportunity to join Right Solution and contribute to the growth and success of our organization. If you are a motivated and results-driven individual with excellent communication and project management skills, we encourage you to apply for this position.
Requirements:- Excellent English communication skills: both verbal and written.
- Proficient in using MS Office (Word, Excel, PowerPoint) to conduct financial analysis and create well-formatted reports.
- Ability to multi-task and work in a dynamic work environment.
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