
Lead Quality Assurance Specialist
1 day ago
Bachelor's or Postgraduate Diploma in Quality Assurance is required for this role.
- Main Responsibilities:
- Review and improve hospital policies, procedures, and processes to streamline workflows and ensure continuous monitoring of Healthcare Quality and Safety.
- Establish, implement, and maintain the Quality Manual (QM) and Quality System Procedures (QSP) as per ISO 9001:2015 requirements.
- Compile Joint Commission Accreditation (JCA) Policy and Procedures under the supervision of the Director/Principal.
- Coordinate and provide guidelines in the development of quality objectives and performance indicators as per ISO 9001:2015 requirements.
- Maintain Quality Management System documentation and records.
- Participate in planning, development, coordination, and presentation of specific trainings and educational programs assigned by the Principal/Director.
- Provide guidelines through the Director/Principal to all hospitals regarding quality implementation.
- Design, schedule, and conduct quality review audits as appropriate to the healthcare facilities and services.
- Schedule and prepare Management Review/Internal & External quality audits as per ISO 9001:2015 requirements.
- Conduct root cause analysis of incidents/non-compliances and observations of internal/external audit under the supervision of the Assistant Director/Senior Manager.
- Frequent monitoring and reporting of non-compliances/observations to the Director/Principal.
- Work on data analysis of Quality activities in different Hospitals.
- Develop a review timeline for pertinent quality of care issues.
- A good command of computer/MS Office is required.
- Able to cope with stress and handle multiple assignments.
- Capable of meeting deadlines.
- Proficient knowledge of Quality Management/ISO/JCA accreditation process is essential.
We value confidentiality of personal and organizational information at all times, adhering to our policy for records retention in line with our information governance requirements.
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