Account Retention Professional

24 hours ago


Lahore, Punjab, Pakistan Selecta Sol Full time

**Company Overview**

Selecta Sol is a leading digital marketing and software development company based in Lahore, offering a range of services including Odoo ERP, CRM, marketing automation, SEO, web development, media creation, and content writing.

**Job Description**

We are seeking an experienced Customer Success Executive to join our team in Lahore. The successful candidate will be responsible for ensuring customer satisfaction, retention, providing customer support, and managing accounts on a day-to-day basis.

**Responsibilities:**

  1. Manage customer relationships to ensure high levels of satisfaction and retention.
  2. Provide prompt and effective customer support through various channels.
  3. Collaborate with cross-functional teams to drive business growth and improve customer engagement.
  4. Develop and implement strategies to enhance customer experience and drive revenue growth.

**Qualifications**

  • Proven experience in customer-facing roles with a focus on account retention and customer satisfaction.
  • Strong analytical skills with the ability to analyze complex customer data and develop actionable insights.
  • Excellent communication and problem-solving abilities with a customer-centric approach.
  • Experience in a related field, such as business administration or management, is preferred.


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