Lead Hospitality Business Manager

2 days ago


Karachi, Sindh, Pakistan LOKAL Full time

Lokal is a startup that is rewriting the rules of hospitality in Pakistan.

We are looking for a dynamic and driven individual to take on a leadership role in managing one of our flagship boutique properties.

This is more than just a management position - it's an opportunity to oversee all aspects of operations, including guest experience, café management, event planning, and financial performance.

  • Guest Experience & Operations:
    • Lead all guest interactions, ensuring outstanding hospitality and service.
    • Oversee daily operations, from check-ins to customer satisfaction.
    • Manage guest feedback, problem-solving issues proactively.
  • Café & Community Space Management:
    • Supervise café operations, ensuring smooth service and quality standards.
    • Work with the team to optimize menu offerings and enhance the guest experience.
    • Foster a welcoming atmosphere that attracts both travelers and the local community.
  • Event & Community Engagement:
    • Plan and execute events such as networking nights, rooftop gatherings, and cultural meetups.
    • Collaborate with local artists, businesses, and entrepreneurs to enhance community engagement.
    • Develop marketing strategies to increase event participation.
  • Financial & Business Oversight:
    • Oversee property finances, tracking revenue and expenses.
    • Drive sales strategies and identify new revenue opportunities.
    • Maintain cost efficiency without compromising service quality.

This is a mid-senior level full-time position within the product management and marketing department, focusing on the hospitality industry.



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