Service Excellence Representative

21 hours ago


Lahore, Punjab, Pakistan Mindbridge Full time
About the Role

As a Client Solutions Specialist at Mindbridge, you will be responsible for managing incoming chats and emails, identifying customers' needs, and providing accurate information to achieve satisfaction.

You will build sustainable relationships and trust with customer accounts through open and interactive communication.

We value employees who take the extra mile to engage customers and provide solutions that exceed expectations.

  • Manage incoming chats/emails
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
About Us

Mindbridge is Pakistan's largest English language-based outsourcing company, specializing in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail.

We ensure client satisfaction and continue solidifying ourselves as our country's industry leader through world-class human resources and a comprehensive financial platform.



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