Customer Service Representative

3 days ago

Karachi, Sindh, Pakistan beBeeCustomerService Full time 2,000,000 - 3,200,000

We are looking for highly skilled professionals to join our team as Customer Service Representatives. In this role, you will be responsible for managing inbound and outbound calls with a focus on delivering exceptional customer experiences.

Key Responsibilities:
  • Answering phone calls in a timely and professional manner.
  • FOLLOWING established call scripts and guidelines to ensure consistency and quality of service.
  • Ensuring customer satisfaction through proactive communication and issue resolution.
  • Logging and tracking customer interactions in our system for efficient management.
Requirements:
  • Possess excellent verbal and written communication skills.
  • Demonstrate the ability to work under pressure and meet performance targets.
  • Previous experience in a call center environment is an advantage.

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